Terms

What this is

The Performance Code is an AI coaching product built on Michael R. Allison's method. You talk to it, it remembers you, and it helps you notice what your nervous system is doing under pressure and what you can do about it.

It is operated by Smarter Coaching, LLC, and runs on a platform licensed from Jason Eisner Consulting.

What this is not

Not therapy or medical care. No diagnosis, no treatment, no clinical advice. If you are working with a therapist or a doctor, they are the ones for that, and the coach will tell you so rather than compete with them.

Not a crisis service. Nobody is monitoring your messages in real time. If you are in danger, contact a local emergency service.

Not a substitute for people. This is the product's own stated purpose rather than a disclaimer: it is built to point you back toward the people in your life, and it works when you need it less.

Using it

You need to be 18 or over. [age threshold by market to be confirmed]

Use it for yourself. Do not use it to make decisions about other people, and do not put other people's private information into it.

You keep what you write. You give us permission to process it in order to run the product, and that is the whole of it. We do not claim ownership of your conversations and we do not train models on them.

The method belongs to its author

The coaching method, the framework and the content are Michael R. Allison's intellectual property, used under licence. Autonomic Agility® and The Play Zone® are his marks. The Performance Code©, the Performance Hierarchy© and the Container of Safety© are his.

You can use the product. You cannot copy its content out to build something else.

What we do not promise

The coach is an AI and it will sometimes be wrong. It can misread what you meant. Treat what it says the way you would treat a thoughtful friend who knows one subject well, rather than as an authority.

The method draws on polyvagal theory, which researchers actively dispute. We describe it as an illustrative account of lived experience rather than as established science, and you should read it that way.

We do not guarantee any outcome. Not performance, not wellbeing, not recovery.

Ending it

You can delete your account at any time from Settings. It removes your data.

We can suspend an account that is being used to harm someone, to break the law, or to attack the service.

The boring parts

[liability limitation to be confirmed]

[governing law to be confirmed]

[dispute resolution to be confirmed]

Changes

If we change these terms we will tell you before they take effect.

Version 0.1 (pilot draft) · 13 October 2026